Patient Care Coordinator - Scheduling, Records & Billing

Minneapolis Clinic of Neurology; Edina (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

Minneapolis Clinic of Neurology seeks a front desk / medical office assistant to greet patients, manage appointments and coordinate tests. You will handle telephone requests, process insurance forms, and assist providers with patient care under supervision. Strong communication and organizational skills are essential.

The role requires accurate data entry, familiarity with medical terminology, and the ability to work in a busy clinic environment. Prior experience in a medical office is preferred.

Qualifications

• High School graduate or GED.
• Accurate and precise reading and writing skills.
• One-year previous medical office experience.

Responsibilities

• Answer and analyze telephone requests and triage calls; route messages as needed.
• Schedule computerized patient appointments, testing, and referrals.
• Assist patients with appointments and coordinate provider orders; greet and help patients.
• Process charges, insurance, pre-authorizations, and collect copayments as per clinic procedures.
• Retrieve and file medical records and manage standard medical record workflows.
• Perform miscellaneous clerical duties: print schedules, process refills, handle mail and supplies.

Skills

Customer service

Multitasking

Independent work

Medical terminology

Interpersonal skills

Typing 45 wpm

Confidentiality

MS Office

EMR knowledge

Education

High school diploma or GED

1 year medical office experience

Tools

MS Office

EMR systems

Job description

Minneapolis Clinic of Neurology seeks a front desk / medical office assistant to greet patients, manage appointments and coordinate tests. You will handle telephone requests, process insurance forms, and assist providers with patient care under supervision. Strong communication and organizational skills are essential.

The role requires accurate data entry, familiarity with medical terminology, and the ability to work in a busy clinic environment. Prior experience in a medical office is preferred.