Patient Care & Scheduling Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); Renton (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Paid parental leave

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

SEARHC in Renton, WA seeks a Patient Support Coordinator to be the initial point of contact for patients, answering calls, handling inquiries, and scheduling appointments with a focus on data accuracy. You will ensure confidentiality and contribute to efficient patient flow across the organization.

Requirements include a high school diploma and at least 1 year in office or customer service; healthcare setting experience is preferred. Competitive benefits are highlighted.

Qualifications

• 1 year of office experience or customer service experience.
• 1 year call center or medical office experience preferred.
• Strong communication and data entry accuracy.
• Ability to prioritize tasks in a fast-paced setting.

Responsibilities

• Answer calls and respond to patient inquiries with professional etiquette.
• Schedule appointments and navigate patient needs within scheduling system.
• Review and monitor data accuracy and confidentiality in health records.
• Coordinate benefits and refer uninsured cases to Financial Counselor.

Skills

Customer service

Interpersonal communication

Verbal communication

Written communication

Time management

Education

High School Diploma or equivalent

Job description

SEARHC in Renton, WA seeks a Patient Support Coordinator to be the initial point of contact for patients, answering calls, handling inquiries, and scheduling appointments with a focus on data accuracy. You will ensure confidentiality and contribute to efficient patient flow across the organization.

Requirements include a high school diploma and at least 1 year in office or customer service; healthcare setting experience is preferred. Competitive benefits are highlighted.