Patient Support Coordinator: Elevate Care & Scheduling

SouthEast Alaska Regional Health Consortium; Renton (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Health insurance

Dental

Vision

Life insurance

Long-term disability

Job summary

SouthEast Alaska Regional Health Consortium is seeking a Patient Support Coordinator to be the first point of contact for patients. You will answer phones, handle inquiries, coordinate appointments, and ensure accurate data entry.

The role emphasizes strong phone etiquette, confidentiality, and the ability to work across Southeast Alaska locations. SEARHC offers comprehensive benefits and a mission-driven work environment.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 1 year of office or customer service experience.
• 1 year call center or medical office experience preferred.

Responsibilities

• Answer phones and manage patient queries.
• Schedule appointments and navigate patients.
• Review and monitor data quality in records.
• Coordinate benefits with insurance and refer uninsured patients.
• Maintain confidentiality and professional phone etiquette.
• Collaborate across SEARHC locations.

Skills

Independent worker

Interpersonal skills

Verbal & written communication

Time management

Multi-tasking

Customer service

Flexibility

Education

High School Diploma

Job description

SouthEast Alaska Regional Health Consortium is seeking a Patient Support Coordinator to be the first point of contact for patients. You will answer phones, handle inquiries, coordinate appointments, and ensure accurate data entry.

The role emphasizes strong phone etiquette, confidentiality, and the ability to work across Southeast Alaska locations. SEARHC offers comprehensive benefits and a mission-driven work environment.