Patient Access Coordinator I - Care & Scheduling

SEARHC; Juneau (AK); On-site; USD 34,000 - 44,000; Full time

Job summary

SEARHC is seeking an entry-level Patient Care Coordination Specialist I to act as the main contact for patients and staff. You will assist with registration, scheduling, demographic and insurance verification, and ensure high-quality customer service in a fast-paced setting.

Preferred candidates have a high school diploma or GED and up to 1 year of healthcare or administrative experience. The role emphasizes accuracy, teamwork, and adherence to established workflows within SEARHC’s

Qualifications

• High school diploma or GED preferred.
• 1 year of healthcare, customer service, or administrative experience preferred.
• Strong data entry and communication skills required.

Responsibilities

• Serves as the primary contact for patients, providers, and staff via phone, electronic communication, or in person.
• Registers and pre-registers patients with accurate demographic and insurance information in the EHR.
• Performs patient check-in and supports self-check-in processes and co-pay collection.
• Monitors appointment confirmations and follows up on unconfirmed appointments.
• Schedules, reschedules, and cancels appointments across service lines per established protocols.
• Manages worklists related to scheduling and patient communication; conducts outreach to support care teams.

Skills

Customer service

Attention to detail

Data entry

Communication skills

Phone/electronic communication

Education

High school diploma or GED

Tools

EHR systems

Medical databases

Microsoft Office

Job description

SEARHC is seeking an entry-level Patient Care Coordination Specialist I to act as the main contact for patients and staff. You will assist with registration, scheduling, demographic and insurance verification, and ensure high-quality customer service in a fast-paced setting.

Preferred candidates have a high school diploma or GED and up to 1 year of healthcare or administrative experience. The role emphasizes accuracy, teamwork, and adherence to established workflows within SEARHC’s