Patient Care & Scheduling Specialist

Anchor Point Management Group; Portland (OR); On-site; USD 28,000 - 33,000; Full time

Job summary

Anchor Point Management Group in Portland, OR is seeking a Client Care Specialist to greet clients, prepare patient files, schedule appointments by phone or in person, and process payments in the EMR system. The role emphasizes a warm, professional demeanor and accurate data handling.

The position supports a patient-centered care experience with strong emphasis on communication, organization, and teamwork in a busy clinical environment. Typical hours are Monday–Friday, 8:00 am–5:00 pm.

Qualifications

• Minimum one year of client service experience.
• Ability to greet clients and manage appointments.
• Proficient with EMR systems and document handling.
• Strong communication and organizational skills.

Responsibilities

• Schedule appointments and enter dates into a computerized scheduler.
• Greet clients and direct visitors.
• Enter patient payments into the EMR system.
• Communicate via email, phone, or mail regarding cancellations and confirmations.
• Register patients and ensure compliance procedures are met.
• Respond to doctor office requests promptly.

Skills

Customer service

Scheduling

Communication

Detail oriented

Tools

EMR system

Job description

Anchor Point Management Group in Portland, OR is seeking a Client Care Specialist to greet clients, prepare patient files, schedule appointments by phone or in person, and process payments in the EMR system. The role emphasizes a warm, professional demeanor and accurate data handling.

The position supports a patient-centered care experience with strong emphasis on communication, organization, and teamwork in a busy clinical environment. Typical hours are Monday–Friday, 8:00 am–5:00 pm.