Patient Access & Care Coordinator

Adventist Health Portland; Portland (OR); On-site; USD 23,000 - 34,000; Full time

Job summary

Adventist Health Portland in Portland, OR seeks a coordinated admitting and clerical specialist to facilitate efficient processing and scheduling for the department. You will provide clear communication with patients and visitors to maintain high satisfaction and quality of care in an outpatient setting.

Responsibilities include greeting and routing patients, handling calls, processing orders, admitting/discharging, and supporting billing and records.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Responsibilities

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival.
• Answers multiple phone lines and intercom, communicates appropriately and handles complaints/requests.
• Receives, interprets, verifies and processes physicians' orders and admits/discharges daily patients.
• Performs clerical duties including data entry, scheduling, billing and demographic information collection.
• Keeps waiting areas neat, assists with scheduling appointments and coordinating departmental needs.

Skills

Customer service

Communication

Education

High School Education/GED or equivalent: Preferred

Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Job description

Adventist Health Portland in Portland, OR seeks a coordinated admitting and clerical specialist to facilitate efficient processing and scheduling for the department. You will provide clear communication with patients and visitors to maintain high satisfaction and quality of care in an outpatient setting.

Responsibilities include greeting and routing patients, handling calls, processing orders, admitting/discharging, and supporting billing and records.