Patient Care & Scheduling Specialist

SKIN AND CANCER INSTITUTE; Murrieta (CA); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Competitive salary and benefits

Health, dental, vision, and ancillary

401(k) retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Job summary

Skin and Cancer Institute in Murrieta, CA is seeking a Patient Care Coordinator to manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication, attention to detail, patient confidentiality, and professional appearance.

The role emphasizes welcoming patients, handling insurance verification, billing processes, and maintaining EMA records while ensuring

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office or customer service role preferred.
• Familiarity with HIPAA regulations and healthcare operations.
• Additional training or certification in medical office administration preferred.

Responsibilities

• Greet patients professionally and check them in/out per customer service standards.
• Verify primary and secondary insurance before visits and document in EMA.
• Maintain accurate patient charts and demographic/insurance information in EMA.
• Collect patient payments and balance daily transactions.
• Support clinical staff with administrative tasks and maintain a clean reception area.
• Ensure end-of-day documentation is completed and uploaded.

Skills

Customer service

Verbal and written communication

HIPAA confidentiality

Billing and documentation

Microsoft Office

EMA software

Lightspeed

Team collaboration

Education

High school diploma or equivalent

Certification in medical office administration (preferred)

Tools

EMA software

Lightspeed POS

ModMed

Klara

Job description

Skin and Cancer Institute in Murrieta, CA is seeking a Patient Care Coordinator to manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication, attention to detail, patient confidentiality, and professional appearance.

The role emphasizes welcoming patients, handling insurance verification, billing processes, and maintaining EMA records while ensuring