Dermatology Patient Care & Front Desk Coordinator

Skin-and-Cancer-Institute; Lancaster (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

401K retirement savings

Paid time off

Professional development opportunities

Supportive work environment

Job summary

Skin and Cancer Institute in Lancaster, CA is seeking a Patient Care Coordinator for on-site support. You will manage front desk operations, schedule appointments, verify insurance, process payments, and assist clinical staff with administrative tasks.

The role emphasizes excellent communication, attention to detail, patient confidentiality, and professional appearance to ensure a welcoming patient experience at all times.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of medical office or customer service experience preferred.
• Familiarity with HIPAA regulations and healthcare operations.
• Proficiency in EMA, Lightspeed, and Microsoft Office.

Responsibilities

• Greet patients professionally and check them in/out according to customer service standards.
• Verify primary/secondary insurance prior to visits following protocols.
• Maintain accurate patient charts and demographics in EMA.
• Balance and reconcile daily payments; prepare superbills.

Skills

Customer service

Communication

HIPAA compliance

Payment processing

Detail-oriented

Education

High school diploma or equivalent

Tools

EMA

Lightspeed

Microsoft Office

Job description

Skin and Cancer Institute in Lancaster, CA is seeking a Patient Care Coordinator for on-site support. You will manage front desk operations, schedule appointments, verify insurance, process payments, and assist clinical staff with administrative tasks.

The role emphasizes excellent communication, attention to detail, patient confidentiality, and professional appearance to ensure a welcoming patient experience at all times.