Patient Care & Scheduling Coordinator

SKIN AND CANCER INSTITUTE; Grass Valley (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and benefits

Health, dental, vision, and ancillary保

401K retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Job summary

Skin and Cancer Institute in Grass Valley, CA is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

Strong communication, attention to detail, and confidentiality are essential. The role involves greeting patients, maintaining patient charts, processing payments, and ensuring HIPAA compliance while delivering

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in a medical office or customer service role preferred.
• Familiarity with HIPAA regulations and healthcare operations.
• Additional training or certification in medical office administration is preferred.

Responsibilities

• Check patients in and out according to customer service standards.
• Verify insurance and collect dues as needed.
• Balance and reconcile money collected during your shift.
• Schedule appointments and maintain the schedule.
• Confirm appointments for providers and staff.
• Maintain patient charts and ensure up-to-date information.
• Prepare superbills accurately and promptly.
• Follow HIPAA regulations and keep information confidential.
• Multi-task efficiently and stay focused under pressure.
• Communicate kindly with patients and address concerns.
• Keep front office organized and clean.
• Maintain inventory and place weekly orders.
• Perform other duties to support location operations.

Skills

Customer service

Multitasking

Insurance knowledge

Microsoft Office

EMA software

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

EMA software

Job description

Skin and Cancer Institute in Grass Valley, CA is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

Strong communication, attention to detail, and confidentiality are essential. The role involves greeting patients, maintaining patient charts, processing payments, and ensuring HIPAA compliance while delivering