Patient Care Coordinator: Front Desk, Scheduling & Billing

SKIN AND CANCER INSTITUTE; Tehachapi (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision, and ancillary

401K

Paid time off

Professional development

Supportive work environment

Job summary

Skin and Cancer Institute is seeking a Patient Care Coordinator to manage front desk operations and patient intake at our Tehachapi clinic. You will schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

The ideal candidate has 1–2 years in a medical office or customer service role and strong communication skills, with a commitment to patient confidentiality and professional appearance.

Qualifications

• Strong customer service and interpersonal skills.
• Effective verbal and written communication abilities.
• Knowledge of primary and secondary insurance types, billing, and documentation.
• Proficiency in Microsoft Office and EMA software and Lightspeed.
• Ability to maintain HIPAA confidentiality and professionalism.
• Confidently and professionally handle payments.

Responsibilities

• Greet patients professionally and check them in/out per service standards.
• Collect patient information at check-in (NPP, insurance, ID, demographics).
• Maintain accurate patient charts and insurance data in EMA.
• Manage front desk operations and support clinical staff.
• Schedule, confirm, and adjust appointments according to protocol.
• Verify insurance prior to visits and document payer details.

Skills

Customer service

Communication

Insurance knowledge

EMA software

Lightspeed

Microsoft Office

HIPAA compliance

Education

High school diploma or equivalent

Medical office administration certification preferred

Tools

EMA software

Lightspeed POS

Microsoft Office

Job description

Skin and Cancer Institute is seeking a Patient Care Coordinator to manage front desk operations and patient intake at our Tehachapi clinic. You will schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

The ideal candidate has 1–2 years in a medical office or customer service role and strong communication skills, with a commitment to patient confidentiality and professional appearance.