Dermatology Patient Care Coordinator - Front Desk

Skin-and-Cancer-Institute; Palm Springs (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Health, dental, vision, and ancillary

401K retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Job summary

Skin and Cancer Institute in Palm Springs is seeking a Patient Care Coordinator to manage front desk operations, scheduling, insurance verification, and payments in a patient-focused, on-site role.

The ideal candidate will have 1-2 years in a medical office or customer service, strong communication, HIPAA knowledge, and proficiency with EMA, Lightspeed, and Microsoft Office. This part-time/temporary position offers a collaborative environment and growth opportunities.

Qualifications

• High school diploma or equivalent.
• 1-2 years experience in a medical office or customer service role preferred.
• Familiarity with HIPAA regulations and healthcare operations.
• Additional training or certification in medical office administration is preferred.

Responsibilities

• Greet patients professionally and check them in/out.
• Collect required patient information at check-in.
• Maintain accurate patient charts, demographics, and insurance data.
• Maintain a clean, organized reception area and restrooms.
• Schedule, confirm, and adjust patient appointments.
• Verify primary/secondary insurance and authorization requirements.
• Enter payer details into EMA and update PA log.
• Collect co-pays, co-insurance, deductibles, and cosmetic payments.
• Balance and reconcile daily payments; prepare superbills.
• Communicate professionally via Teams, Klara, email, and phone.
• Maintain HIPAA confidentiality and complete end-of-day documentation.

Skills

Customer service

Verbal & written comms

Insurance knowledge

MS Office/EMA/Lightspeed

HIPAA compliance

Payments processing

Education

High school diploma

Tools

EMA

Lightspeed

Microsoft Office

Job description

Skin and Cancer Institute in Palm Springs is seeking a Patient Care Coordinator to manage front desk operations, scheduling, insurance verification, and payments in a patient-focused, on-site role.

The ideal candidate will have 1-2 years in a medical office or customer service, strong communication, HIPAA knowledge, and proficiency with EMA, Lightspeed, and Microsoft Office. This part-time/temporary position offers a collaborative environment and growth opportunities.