Front Desk & Patient Care Specialist

Skin-and-Cancer-Institute; Merced (CA); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Skin and Cancer Institute in Merced, CA is seeking a Patient Care Coordinator for part-time, on-site work. You will manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

The role requires strong communication, attention to detail, and a professional appearance. Candidates should be comfortable using EMA, Lightspeed, and Microsoft Office while maintaining confidentiality.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years in a medical office or customer service role preferred.
• Strong customer service and communication skills are essential.
• HIPAA confidentiality and professionalism are mandatory.

Responsibilities

• Greet patients and check in/out per customer service standards.
• Collect patient information at check-in (NPP, insurance, ID, demographics, CCOF).
• Maintain up-to-date patient charts in EMA.
• Schedule, confirm, and adjust appointments.
• Verify primary/secondary insurance before visits and handle payer IDs.

Skills

Customer service

Verbal & written communication

HIPAA privacy

Billing & payments

Multitasking

Teamwork

Education

High school diploma or equivalent

1–2 years medical office or customer service experience

Tools

EMA software

Lightspeed POS

Microsoft Office

Klara

ModMed

Job description

Skin and Cancer Institute in Merced, CA is seeking a Patient Care Coordinator for part-time, on-site work. You will manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks.

The role requires strong communication, attention to detail, and a professional appearance. Candidates should be comfortable using EMA, Lightspeed, and Microsoft Office while maintaining confidentiality.