Dermatology Patient Care & Scheduling Coordinator

SKIN AND CANCER INSTITUTE; Bishop (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Health insurance

401K retirement savings

Paid time off

Professional development opportunities

Job summary

Skin and Cancer Institute in Bishop, CA seeks a Patient Care Coordinator to manage front desk operations, greet patients, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication, attention to detail, HIPAA compliance, and professional appearance.

Proficiency with EMA, Lightspeed, Klara, and Microsoft Office is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office or customer service role preferred.
• Familiarity with HIPAA regulations and healthcare operations.

Responsibilities

• Greet patients professionally and check in/out per customer service standards.
• Collect required patient information at check-in (NPP, insurance, ID, demographics, CCOF).
• Verify primary/secondary insurance before visits and identify plan types (HMO, PPO, POS, Medicare).
• Process cosmetic payments and reconcile daily payments.
• Maintain HIPAA confidentiality and accurate end-of-day documentation.
• Support clinical staff with daily operational needs and maintain a clean reception area.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Insurance knowledge

Microsoft Office

EMA software

Lightspeed

HIPAA compliance

Payment processing

Education

High school diploma or equivalent

Tools

EMA

Lightspeed

Klara

Microsoft 365

ModMed

iPad

Job description

Skin and Cancer Institute in Bishop, CA seeks a Patient Care Coordinator to manage front desk operations, greet patients, schedule appointments, verify insurance, collect payments, and support clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication, attention to detail, HIPAA compliance, and professional appearance.

Proficiency with EMA, Lightspeed, Klara, and Microsoft Office is preferred.