Patient Care & Scheduling Specialist

SEARHC; Juneau (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Life insurance

Paid time off

Paid parental leave

Job summary

SEARHC in Juneau, AK is seeking a Patient Care Coordinator entry-level professional to serve as the primary point of contact for patients, supporting registration, scheduling, and insurance verification.

You will work within the Patient Care Coordination team to ensure accurate data in the EHR, smooth check-in, and timely appointment management, contributing to high-quality patient service.

Qualifications

• High school diploma or GED preferred.
• Current Basic Life Support (BLS) certification preferred.
• One year of healthcare, customer service, or administrative experience preferred.
• Knowledge of customer service principles.
• Basic understanding of front-end revenue cycle and registration requirements.
• Excellent data entry accuracy and attention to detail.

Responsibilities

• Registers and pre-registers patients with accurate demographic, insurance, and eligibility information in the EHR.
• Performs patient check-in and supports self-check-in, including collecting co-pays and forms.
• Monitors appointment confirmations and follows up with patients.
• Schedules, reschedules, and cancels appointments across service lines per protocol.
• Manages worklists and outreach to support care team and clinic priorities.
• Maintains patient confidentiality and professional communication.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High school diploma or GED

Tools

EHR systems

Job description

SEARHC in Juneau, AK is seeking a Patient Care Coordinator entry-level professional to serve as the primary point of contact for patients, supporting registration, scheduling, and insurance verification.

You will work within the Patient Care Coordination team to ensure accurate data in the EHR, smooth check-in, and timely appointment management, contributing to high-quality patient service.