Entry-Level Patient Access & Scheduling Coordinator I

SouthEast Alaska Regional Health Consortium; Juneau (AK); On-site; USD 71,635,000 - 91,335,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Paid parental leave

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Patient Care Coordination Specialist I to serve as the primary contact for patients and support access to care through registration, scheduling, and insurance verification. This entry-level role emphasizes accuracy, attention to detail, and adherence to workflows within the EHR environment.

Responsibilities include patient check-in, appointment management across service lines, and effective communication with patients, providers,

Qualifications

• One (1) year of healthcare, customer service, or administrative experience preferred.
• Knowledge of customer service principles.
• Basic understanding of front-end revenue cycle and registration requirements.

Responsibilities

• Registers and pre-registers patients with accurate demographic, insurance, and eligibility information.
• Performs patient check-in and supports self-check-in processes.
• Schedules, reschedules, and cancels appointments across multiple service lines.
• Monitors appointment confirmations and follows up with patients regarding unconfirmed appointments.
• Communicates clearly with patients, providers, and staff; escalates complex issues as needed.
• Receives, processes, and routes travel documents and medical records according to policy.

Skills

Data entry

Customer service

Interpersonal communication

Time management

Microsoft Office

Education

High school diploma or GED

Tools

EHR system

Medical databases

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a Patient Care Coordination Specialist I to serve as the primary contact for patients and support access to care through registration, scheduling, and insurance verification. This entry-level role emphasizes accuracy, attention to detail, and adherence to workflows within the EHR environment.

Responsibilities include patient check-in, appointment management across service lines, and effective communication with patients, providers,