Patient Access & Scheduling Specialist

SouthEast Alaska Regional Health Consortium; Juneau (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Parental leave

Life insurance

Short/Long-term disability

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an entry-level Patient Care Coordination Specialist I to serve as the first point of contact for patients. The role supports access to care through registration, scheduling, and insurance verification while delivering high-quality customer service.

The position emphasizes accuracy, attention to detail, and adherence to workflows within the EHR.

Qualifications

• High school diploma or GED preferred.
• One year of healthcare, customer service, or administrative experience preferred.
• Accurate data entry with attention to detail.
• Effective oral and written communication.

Responsibilities

• Serve as primary point of contact for patients, providers, and staff via phone, email, or in person.
• Register and pre-register patients ensuring accurate demographic and insurance information in the EHR.
• Support patient check-in and self-check-in processes, collect co-pays, and verify forms.

Skills

Customer service

Data entry

Communication

Computer skills

Medical equipment operation

Time management

Multitasking

Adaptability

Education

High school diploma or GED

BLS certification (preferred)

Tools

Electronic Health Record (EHR)

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an entry-level Patient Care Coordination Specialist I to serve as the first point of contact for patients. The role supports access to care through registration, scheduling, and insurance verification while delivering high-quality customer service.

The position emphasizes accuracy, attention to detail, and adherence to workflows within the EHR.