Patient Care & Scheduling Specialist

Minneapolis Clinic Of Neurology Ltd; Golden Valley (MN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Minneapolis Clinic Of Neurology Ltd is seeking a courteous Medical Office Assistant to handle phone inquiries, schedule appointments, collect copays, and coordinate provider orders. You will greet patients, update records, and assist with insurance forms under physician supervision.

The role requires medical terminology knowledge, strong customer service, and the ability to multitask in a fast-paced clinic environment. Proficiency in MS Office and EMR is expected.

Formación

• High School graduate or GED equivalent.
• Knowledge of medical terminology and ICD-9/CPT coding.
• Strong customer service orientation.
• Ability to handle multiple providers and priorities with deadlines.
• Proficiency with MS Office and EMR systems.

Responsabilidades

• Answer and analyze telephone requests.
• Triage and assess importance of calls and route messages.
• Schedule computerized patient appointments, diagnostic testing and referrals.
• Assist patients with appointments and coordinate provider orders.
• Greet patients and update information.
• Process insurance paperwork and pre-authorizations.
• Collect and route patient copayments.
• Manage medical records and documentation processes.
• Print and distribute daily schedules and charge tickets.
• Process medication refill requests.

Conocimientos

Customer service

Multitasking

Independent work

Medical terminology

Typing 45 wpm

Professional communication

Discretion

Coding knowledge

Educación

High School diploma or GED

Herramientas

MS Office (Word, Excel, Outlook)

EMR system

Descripción del empleo

Minneapolis Clinic Of Neurology Ltd is seeking a courteous Medical Office Assistant to handle phone inquiries, schedule appointments, collect copays, and coordinate provider orders. You will greet patients, update records, and assist with insurance forms under physician supervision.

The role requires medical terminology knowledge, strong customer service, and the ability to multitask in a fast-paced clinic environment. Proficiency in MS Office and EMR is expected.