Patient Care & Scheduling Specialist

aoncology; Fort Wayne (IN); On-site; USD 28,000 - 41,000; Full time

Job summary

Fort Wayne Medical Oncology and Hematology is seeking a Care Team Specialist to provide front and back-office patient care support in our Fort Wayne clinic. You will manage patient intake, scheduling, medical records, and billing transactions while assisting providers with procedures and ensuring accurate documentation in the EMR.

The ideal candidate delivers exceptional customer service, maintains HIPAA privacy, and supports multi‑site operations as needed.

Qualifications

• Welcomes patients and handles front-desk duties with professionalism.
• Maintains accurate scheduling, billing, and EMR documentation.
• HIPAA compliance and privacy of patient information.

Responsibilities

• Manage patient intake, scheduling, and medical records.
• Assist providers with procedures and document encounters in EMR.
• Process payments, co-pays, and generate receipts per policy.
• Coordinate patient flow and ensure timely rooming and vitals checks.

Skills

Front-office

Medical scheduling

EMR documentation

HIPAA compliance

Customer service

Tools

EMR software

Billing software

Job description

Fort Wayne Medical Oncology and Hematology is seeking a Care Team Specialist to provide front and back-office patient care support in our Fort Wayne clinic. You will manage patient intake, scheduling, medical records, and billing transactions while assisting providers with procedures and ensuring accurate documentation in the EMR.

The ideal candidate delivers exceptional customer service, maintains HIPAA privacy, and supports multi‑site operations as needed.