Healthcare Front Desk & Scheduling Specialist

Hematology Oncology of Indiana PC; Indianapolis (IN); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Hematology Oncology of Indiana PC in Indianapolis is seeking a Patient Services Specialist to provide front-end patient support, including check-in, scheduling, medical records, and payments.

You will greet patients, verify identities, document visits in the EMR, coordinate appointments with clinicians, and handle inquiries with a patient-centric approach while maintaining HIPAA compliance and accuracy in documentation.

Qualifications

• Education: High School Diploma; Associate degree preferred.
• Experience: Minimum 1 year in healthcare; physician office experience preferred.
• Skills: Strong interpersonal and communication skills; attention to detail.

Responsibilities

• Greet patients and caregivers professionally and check in according to policy.
• Schedule and manage patient appointments and coordinate physician requests.
• Maintain patient charts and ensure HIPAA-compliant documentation.

Skills

Interpersonal skills

Communication

Critical thinking

Multitasking

Microsoft Word

Excel

PowerPoint

Outlook

Education

High School Diploma

Associates degree preferred

Job description

Hematology Oncology of Indiana PC in Indianapolis is seeking a Patient Services Specialist to provide front-end patient support, including check-in, scheduling, medical records, and payments.

You will greet patients, verify identities, document visits in the EMR, coordinate appointments with clinicians, and handle inquiries with a patient-centric approach while maintaining HIPAA compliance and accuracy in documentation.