Patient Care & Scheduling Coordinator

Cedar Creek EyeCare; Winchester, Northern (VA, KY); Hybrid; USD 44,000 - 54,000; Full time

Job summary

Cedar Creek EyeCare is seeking a Patient Care Coordinator I to join our front desk team. This role focuses on delivering high-quality patient service through phone inquiries, appointment scheduling, and warm greetings at check-in/out.

The ideal candidate has 1+ years of experience and strong communication skills, with a willingness to learn and grow in a supportive, patient-centered environment. This is a full-time position in our Winchester, VA practice.

Qualifications

• Customer service experience preferred or willingness to train.
• 1+ years of experience preferred.
• Excellent time management, detail-oriented and able to multitask.
• Proficiency with computers and basic systems.
• Interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Handle patient check-in and check-out.
• Perform front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer skills

Professional communication

Patient interaction

Front desk experience

Tools

Computers

Job description

Cedar Creek EyeCare is seeking a Patient Care Coordinator I to join our front desk team. This role focuses on delivering high-quality patient service through phone inquiries, appointment scheduling, and warm greetings at check-in/out.

The ideal candidate has 1+ years of experience and strong communication skills, with a willingness to learn and grow in a supportive, patient-centered environment. This is a full-time position in our Winchester, VA practice.