Patient Care Coordinator I - Cedar Creek Eye Center

Keplr Vision; Virginia (MN); On-site; USD 32,000 - 46,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I to provide high-quality client service and patient care at our practice. This role involves phone conversations with patients, scheduling appointments, greeting patients, and handling front desk duties.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and the ability to multitask while using basic computer systems.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred; willing to train a candidate with strong service skills.
• The ideal candidate will be positive, professional, and personable.

Responsibilities

• Speaking with patients on the phone.
• Scheduling appointments.
• Greeting patients and handling front desk duties.
• Patient check-in and check-out and other front desk tasks.

Skills

Excellent customer service

Time management

Attention to detail

Multi-tasking

Computers proficiency

Job description

Patient Care Coordinator I

General Job Description & Responsibilities
This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties
  

Patient Care Coordinator I
General Job Description & Responsibilities
This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties
  

Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner
  

Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Business Office