Patient Care Concierge: Front Desk & Scheduling Pro

Eye Doctors WV; Vienna (VA); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Eye Doctors WV in Vienna, VA is seeking a Patient Care Coordinator II to provide high-quality patient service at the front desk, ensuring smooth daily operations and a welcoming environment for patients.

You will answer calls, schedule appointments, greet patients, manage check-in/check-out processes, and support general administrative tasks in the practice. Training is available for candidates with strong customer service skills.

Qualifications

• 2+ years of experience in customer service or front desk roles.
• Excellent time management and attention to detail.
• Professional and personable demeanor.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• Front desk administrative duties

Skills

Time management

Attention to detail

Multi-tasking

Computers

Professional interaction

Job description

Eye Doctors WV in Vienna, VA is seeking a Patient Care Coordinator II to provide high-quality patient service at the front desk, ensuring smooth daily operations and a welcoming environment for patients.

You will answer calls, schedule appointments, greet patients, manage check-in/check-out processes, and support general administrative tasks in the practice. Training is available for candidates with strong customer service skills.