Patient Care & Scheduling Coordinator

Spire Orthopedic Partners; Warwick (RI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous PTO

Benefits package

Competitive pay

Job summary

Spire Orthopedic Partners is seeking a Coordinator-Medical to join the Patient Support Services team in Warwick, RI. You will be the first point of contact, triaging calls, scheduling appointments, and coordinating with physician teams to ensure a smooth patient experience.

You will use Centricity and Exscribe EMR to support care, process prior authorizations, and maintain accurate records. Strong communication and HIPAA compliance are essential.

Qualifications

• High school graduate or equivalent with basic IT skills.
• Ability to handle confidential information with discretion.
• Experience with HIPAA regulations and medical terminology.

Responsibilities

• Answer calls promptly and provide patient-focused service.
• Triage calls and messages using EMR systems.
• Register and schedule patient appointments as needed.
• Obtain prescription refill requests and route to physicians.
• Prepare forms such as TDI, FMLA, work notes.
• Maintain HIPAA and OSHA compliance.

Skills

MS Office proficiency

Communication skills

Bilingual Spanish or Portuguese a plus

Education

High School Diploma or equivalent

Tools

Centricity EMR

Exscribe EMR

Job description

Spire Orthopedic Partners is seeking a Coordinator-Medical to join the Patient Support Services team in Warwick, RI. You will be the first point of contact, triaging calls, scheduling appointments, and coordinating with physician teams to ensure a smooth patient experience.

You will use Centricity and Exscribe EMR to support care, process prior authorizations, and maintain accurate records. Strong communication and HIPAA compliance are essential.