Patient Experience Specialist - Orthopedics

Spire Orthopedic Partners; Wakefield (RI); Vor Ort; USD 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Dynamic environment

Diverse practitioner network

Comprehensive benefits

Competitive compensation

Generous PTO

Zusammenfassung

Spire Orthopedic Partners is seeking a Front Desk Specialist at Ortho Rhode Island Wakefield to greet, register, and check out patients in a friendly, efficient manner, directing vendors and visitors as needed.

The role focuses on maximizing daily patient and clinical services while handling scheduling and copays. Hours are day shifts with some variation, and the team emphasizes patient care and efficiency.

Qualifikationen

• High School Graduate or equivalent
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office (Word, Excel, and PowerPoint).
• Discretion to work with confidential information.
• Knowledge of HIPAA Regulations
• Pertinent job-related experience and Medical Terminology
• Bilingual Spanish or Portuguese a plus

Aufgaben

• Greet patients in a prompt, courteous and helpful manner.
• Accurately and expeditiously register and update patients’ demographic information.
• Verify insurance eligibility and benefits and document appropriately.
• Obtain and document referrals.
• Ability to triage patients and appropriately schedule them.
• Notify patients of and collect on copays and past due balances.
• Check out procedures including scheduling future appointments and outside testing.
• Other duties as assigned.

Kenntnisse

Microsoft Office

Bilingual Spanish/Portuguese

Confidentiality

Ausbildung

High School or Equivalent

Tools

Microsoft Office

Jobbeschreibung

Spire Orthopedic Partners is seeking a Front Desk Specialist at Ortho Rhode Island Wakefield to greet, register, and check out patients in a friendly, efficient manner, directing vendors and visitors as needed.

The role focuses on maximizing daily patient and clinical services while handling scheduling and copays. Hours are day shifts with some variation, and the team emphasizes patient care and efficiency.