Surgical Care Coordinator - Growth, PTO & Benefits

Paycom - ATS; North Chelmsford (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Spire Orthopedic Partners is seeking a Medical Office Scheduler/Receptionist to coordinate surgeries with hospitals or surgical centers, verify insurance, and schedule pre-op tests. The role requires HIPAA familiarity and EMR experience, with strong communication and teamwork in a medical office setting.

The successful candidate will manage patient interactions, maintain confidentiality, and support scheduling policies while contributing to a collaborative, growth-oriented environment.

Qualifications

• High School diploma or GED; Bachelor's degree preferred.
• One-year medical office experience.
• Familiarity with HIPAA and medical regulations.
• Knowledge of electronic medical systems (EMR) such as Athena/Medi-Tech a plus.
• Ability to interpret and apply guidelines and procedures.
• Professional telephone protocol and etiquette.

Responsibilities

• Coordinate physician requested surgeries with hospitals or surgical centers.
• Verify patient insurance and referrals are on file and valid.
• Schedule pre-op testing and inform patients of procedures.
• Enter messages and details into the EMR system.
• Communicate with patients about surgical process and responsibilities.
• Follow up on cancellations, insurance changes, and reschedules.
• Maintain confidentiality per HIPAA and participate in required meetings.

Skills

Verbal communication

Written communication

Team player

Professional etiquette

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Athena EMR

Medi-Tech EMR

Job description

Spire Orthopedic Partners is seeking a Medical Office Scheduler/Receptionist to coordinate surgeries with hospitals or surgical centers, verify insurance, and schedule pre-op tests. The role requires HIPAA familiarity and EMR experience, with strong communication and teamwork in a medical office setting.

The successful candidate will manage patient interactions, maintain confidentiality, and support scheduling policies while contributing to a collaborative, growth-oriented environment.