Medical Coordinator - Growth & PTO Benefits

Sports Medicine North; Warwick (RI); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Excellent growth opportunities

Generous PTO

Benefits package: health, dental, 401k

Job summary

Ortho Rhode Island is seeking a Medical Coordinator to support patient care and access in Warwick, RI. Hours are Monday through Friday, 8:30 am to 5:00 pm, with a competitive hourly range. The role requires EMR proficiency (Centricity, Exscribe), HIPAA knowledge, and strong communication for a patient-centered experience.

Experience with Microsoft Office and medical terminology is preferred. Bilingual Spanish or Portuguese is a plus, and a commitment to confidentiality is essential.

Qualifications

• High School Graduate or equivalent.
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office (Word, Excel, and PowerPoint).
• Discretion to work with confidential information.
• Knowledge of HIPAA Regulations.
• Pertinent job-related experience and Medical Terminology.
• Bilingual Spanish or Portuguese a plus.

Responsibilities

• Promptly answer calls using positive and clear communication to provide patient-focused service and a positive impression of the organization.
• Utilize resources, knowledge base and systems to answer inquiries and requests, and relay team protocols to patients.
• Accurately and promptly triage patient calls and physician messages.
• Utilize EMR and other messaging software to ensure effective communication between Physician team and patient.
• Collaborate with Patient Support Manager to ensure goals are met.
• Accurately register and schedule patient appointments to support matrix partners, patient requests, and Physician requests.
• Obtain prescription refill requests and triage to appropriate physician team.
• Complete forms such as TDI forms, FMLA forms, work/school notes.
• Obtain prior authorizations for imaging studies, injections, prescriptions and update order statuses.
• Monitor and reply to messages with patients via bi-directional texting platform.
• Adhere to HIPAA and OSHA regulations.
• Other duties as assigned.

Skills

Microsoft Office

HIPAA Regulations

Medical Terminology

Bilingual Spanish/Portuguese

Confidential information handling

Education

High School Diploma or equivalent

Tools

Centricity EMR

Exscribe EMR

Job description

Ortho Rhode Island is seeking a Medical Coordinator to support patient care and access in Warwick, RI. Hours are Monday through Friday, 8:30 am to 5:00 pm, with a competitive hourly range. The role requires EMR proficiency (Centricity, Exscribe), HIPAA knowledge, and strong communication for a patient-centered experience.

Experience with Microsoft Office and medical terminology is preferred. Bilingual Spanish or Portuguese is a plus, and a commitment to confidentiality is essential.