Patient Care & Scheduling Coordinator

Healthcare Office; Town of Texas (WI); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Healthcare Office is seeking a friendly, detail‑oriented front desk associate to greet visitors, schedule appointments, and manage patient inquiries in a small clinic. You will answer calls, verify demographics and insurance information, coordinate referrals, and maintain accurate medical records with discretion and confidentiality.

Proficiency in Microsoft Office is essential. This role requires the ability to work independently in a busy medical office and deliver a professional bedside manner

Qualifications

• Experience in a small medical office setting is helpful.
• Proficiency with Microsoft Office applications and basic clerical tasks.
• Excellent interpersonal skills and patient-facing professionalism; bilingual abilities a plus.

Responsabilités

• Greet and direct visitors and patients in a courteous, respectful manner.
• Answer incoming calls and deliver messages promptly.
• Document demographics, insurance, and financial information in the system.
• Schedule appointments and communicate with patients for advocacy.
• Coordinate referrals and manage the episode of care, including insurance aspects.
• Collect coinsurance and co-pays and assist with billing steps where applicable.
• Serve as a liaison between practitioners, patients, and team members.
• Maintain accurate medical records and secure patient information.
• Address patient questions about policies and procedures.
• Maintain a neat reception area and comply with regulations.

Connaissances

Microsoft Suite

Work Independently

Interpersonal Skills

Positive Attitude

Organized

Professionalism

Customer Focus

Confidentiality

Bedside Manner

Teamwork

Bilingual

Formation

High School Diploma or GED

Description du poste

Healthcare Office is seeking a friendly, detail‑oriented front desk associate to greet visitors, schedule appointments, and manage patient inquiries in a small clinic. You will answer calls, verify demographics and insurance information, coordinate referrals, and maintain accurate medical records with discretion and confidentiality.

Proficiency in Microsoft Office is essential. This role requires the ability to work independently in a busy medical office and deliver a professional bedside manner