Health Care Front Desk

CardioClinic; Pearland (TX); Sur place; USD 30 000 - 38 000; Plein temps

Résumé du poste

CardioClinic is seeking a friendly Front Desk Receptionist to enhance patient experience as the first point of contact in our clinic. Responsibilities include greeting patients, managing appointments, and maintaining a professional front desk environment. Ideal candidates should have strong communication skills, organizational abilities, and a positive attitude to contribute effectively to our team.

Qualifications

• Previous front desk, receptionist, or customer service experience preferred.
• Comfortable working with scheduling and patient management software.
• Positive attitude and team-oriented mindset.

Responsabilités

• Greet and check patients in and out professionally.
• Schedule, confirm, and reschedule appointments.
• Maintain a clean and organized front desk.

Connaissances

Communication

Organizational Skills

Interpersonal Skills

Time Management

Formation

High school diploma or equivalent

Outils

Patient management software

Description du poste

Job Description:

We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.

Responsibilities:

Greet and check patients in and out in a courteous and professional manner

Answer incoming phone calls and respond to inquiries or route calls appropriately

Schedule, confirm, and reschedule appointments using our scheduling software

Verify and update patient information in the system

Collect co-pays and handle basic billing or insurance questions

Maintain a clean and organized front desk and waiting area

Communicate with clinical staff to ensure smooth patient flow

Handle administrative tasks as needed (e.g., filing, scanning, email)

Qualifications:

High school diploma or equivalent required

Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus)

Strong communication and interpersonal skills

Excellent time management and organizational abilities

Comfortable working with scheduling and patient management software

Positive attitude and team-oriented mindset