Patient Care & Scheduling Coordinator

University of Southern California; Pasadena (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

University of Southern California is seeking a Support Coordinator to help manage patient care. You will coordinate outpatient clinic appointments, prepare charts, verify insurance benefits and handle charge tickets for visits.

The role includes scheduling surgeries and testing, sending pre-op packets, and liaising with physicians and staff to ensure smooth patient flow. Additional duties include clerical support, translation as needed, and providing phone coverage.

Qualifications

• Requires high school diploma or equivalent.
• Excellent English communication skills, written and verbal.
• Experience with Cerner or scheduling software preferred.

Responsibilities

• Coordinate outpatient clinic appointments and follow up.
• Verify insurance benefits and prepare charge tickets.
• Assist in translation and provide phone coverage.
• Assist in scheduling all surgeries and diagnostic testing.
• Maintain organized clinic scheduling and case flow.

Skills

English communication

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

Cerner

PBAR

Scheduling software

Job description

University of Southern California is seeking a Support Coordinator to help manage patient care. You will coordinate outpatient clinic appointments, prepare charts, verify insurance benefits and handle charge tickets for visits.

The role includes scheduling surgeries and testing, sending pre-op packets, and liaising with physicians and staff to ensure smooth patient flow. Additional duties include clerical support, translation as needed, and providing phone coverage.