Patient Care & Scheduling Coordinator

Eye-Care-Center-of-Ocal; Ocala (FL); On-site; USD 19,000 - 36,000; Part time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a dedicated Patient Care Coordinator to manage front desk operations and support patient flow. You will coordinate across the care team to optimize schedules and ensure a smooth, patient-centered experience from greeting to checkout.

Responsibilities include handling inquiries, confirming appointments, verifying insurance, and maintaining accurate EMR records. The role emphasizes proactive communication, collaboration across teams, and confidentiality in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn practice management systems (EMR).
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Strong communication skills (verbal and written) with a focus on patient-centered service.
• Strong interpersonal skills and ability to work collaboratively across teams.
• Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner; primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage email or digital communications.
• Schedule patient appointments while supporting provider schedule optimization.
• Execute appointment confirmation and reminder processes to reduce no-shows.
• Verify insurance eligibility and patient demographics; enter data in EMR.
• Prepare patient charts and documentation ahead of visits to support flow.

Skills

Front desk coordination

Customer service

Organizational skills

Communication skills

Team collaboration

Confidentiality

Education

High school diploma or equivalent

Tools

EMR systems

Job description

AEG is seeking a dedicated Patient Care Coordinator to manage front desk operations and support patient flow. You will coordinate across the care team to optimize schedules and ensure a smooth, patient-centered experience from greeting to checkout.

Responsibilities include handling inquiries, confirming appointments, verifying insurance, and maintaining accurate EMR records. The role emphasizes proactive communication, collaboration across teams, and confidentiality in a fast-paced environment.