Patient Care & Scheduling Coordinator

Optum; Kyle (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum is seeking a Patient Service Representative to support clinic operations, including patient registration, insurance verification, and scheduling. The role requires handling co-pays, managing medical records, and maintaining a welcoming patient flow.

Schedule is Monday–Friday, 8:00am–5:00pm at Austin, TX location. Prior medical office experience and EMR familiarity are preferred; performance-based incentives and comprehensive benefits are offered.

Qualifications

• High School Diploma/GED.
• 2+ years working in a medical environment.
• Intermediate proficiency with Microsoft applications.
• 1+ year of related medical office work experience, including data entry.
• ICD 10 and CPT coding experience.
• Prior experience with EMR software.
• Working knowledge of medical terminology.

Responsibilities

• Greet patients and manage check-in/check-out tasks with insurance verification and pre-authorizations.
• Schedule diagnostic and follow-up appointments and manage phone calls.
• Collect co-payments and co-insurance and process receipts.
• Maintain medical records, organize scans and filings, and handle records requests.
• Ensure smooth clinic operations and excellent patient relations.
• Support cashiering duties and daily deposits according to policies.

Skills

Medical office experience

Microsoft Office

Education

High School Diploma/GED

Tools

EMR software

ICD-10 coding

CPT coding

Job description

Optum is seeking a Patient Service Representative to support clinic operations, including patient registration, insurance verification, and scheduling. The role requires handling co-pays, managing medical records, and maintaining a welcoming patient flow.

Schedule is Monday–Friday, 8:00am–5:00pm at Austin, TX location. Prior medical office experience and EMR familiarity are preferred; performance-based incentives and comprehensive benefits are offered.