Patient Care Navigator: Front Desk & Access

Jobtome; Pflugerville (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off and holidays

Medical plan options

Dental, Vision, Life & AD&D insurance

Short-term and long-term disability

401(k) Savings Plan

Employee stock purchase plan

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus program

Voluntary benefits

Job summary

Optum is a global health services company seeking a Patient Service Representative in Austin, TX. The role supports efficient patient care through registration, insurance verification, co-pay collection, and appointment scheduling. You will manage calls, records, and payments in a busy clinic setting.

Hours are Monday to Friday, 8:00am–5:00pm, with competitive benefits and a focus on empowering patients and improving health outcomes. Previous medical office experience is valued.

Qualifications

• High School Diploma or GED is required.
• Proficiency with Microsoft applications (e.g., Word, Excel).
• Experience in a medical environment is preferred.

Responsibilities

• Greets patients, checks in/out, and verifies insurance.
• Collects co-payments and coinsurance; handles receipts.
• Schedules diagnostic and follow-up appointments.
• Answers phones and directs calls; manages medical records.
• Maintains cashier box and daily deposits per policy.

Skills

Microsoft applications

Education

High School Diploma/GED

Job description

Optum is a global health services company seeking a Patient Service Representative in Austin, TX. The role supports efficient patient care through registration, insurance verification, co-pay collection, and appointment scheduling. You will manage calls, records, and payments in a busy clinic setting.

Hours are Monday to Friday, 8:00am–5:00pm, with competitive benefits and a focus on empowering patients and improving health outcomes. Previous medical office experience is valued.