Patient Services & Access Coordinator

Optum; Buda (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum, a global health services leader, is seeking a Patient Service Representative to support clinic operations, registrations, insurance verification, and scheduling at the Austin, TX site.

The role requires a high school diploma, at least two years in a medical setting, and proficiency with Microsoft Office. You will greet patients, verify benefits, collect payments, and manage records.

Schedule is Monday to Friday, 8:00am–5:00pm, with competitive benefits and opportunities for growth.

Qualifications

• High School Diploma/GED required.
• 2+ years of working in medical environment.
• Intermediate level of proficiency with Microsoft applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and precertification.
• Collects co-payments and deductibles and issues receipts.
• Manages cashier box and daily deposits according to policies.
• Answers phones and schedules appointments.
• Maintains medical records and release requests.

Skills

Customer service

Phone communication

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office

EMR software

Data entry

Job description

Optum, a global health services leader, is seeking a Patient Service Representative to support clinic operations, registrations, insurance verification, and scheduling at the Austin, TX site.

The role requires a high school diploma, at least two years in a medical setting, and proficiency with Microsoft Office. You will greet patients, verify benefits, collect payments, and manage records.

Schedule is Monday to Friday, 8:00am–5:00pm, with competitive benefits and opportunities for growth.