Patient Access & Care Experience Coordinator

Optum; Leander (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical Plan options

Paid Time Off

Education Reimbursement

Retirement savings plan

Job summary

Optum is seeking a Patient Service Representative to support clinic operations, including patient registration, insurance verification, appointment scheduling, and payment collection. You will handle check-in/out, maintain records, and respond to inquiries in a fast-paced environment.

The role offers standard clinic hours Monday–Friday, located at a US-based site in Austin, TX. Strong Microsoft Office skills and medical office experience preferred, with opportunities for professional growth and

Qualifications

• High School Diploma/GED.
• 2+ years working in medical environment.
• Intermediate level of proficiency with Microsoft applications.

Responsibilities

• Greet patients as they arrive and manage wait time.
• Complete check-in/check-out tasks including insurance verification and preref/authorizations.
• Collect co-pays/coinsurance and issue receipts; manage cashier box.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Optum is seeking a Patient Service Representative to support clinic operations, including patient registration, insurance verification, appointment scheduling, and payment collection. You will handle check-in/out, maintain records, and respond to inquiries in a fast-paced environment.

The role offers standard clinic hours Monday–Friday, located at a US-based site in Austin, TX. Strong Microsoft Office skills and medical office experience preferred, with opportunities for professional growth and