Patient Experience & Scheduling Coordinator

Socket.dev; Dix Hills (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT in the Northeast is seeking a compassionate Patient Care Coordinator to be the first point of contact for patients, delivering excellent customer service and ensuring a positive experience.

You will greet patients, answer calls, schedule appointments, and handle new patient registrations with careful data entry, while explaining insurance benefits and payment responsibilities. A friendly, detail-oriented team player is essential.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or administrative roles, healthcare preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Proficient with computers and quick to learn new software.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registrations and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Interpersonal skills

Communication

Computer literacy

Multitasking

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Professional PT in the Northeast is seeking a compassionate Patient Care Coordinator to be the first point of contact for patients, delivering excellent customer service and ensuring a positive experience.

You will greet patients, answer calls, schedule appointments, and handle new patient registrations with careful data entry, while explaining insurance benefits and payment responsibilities. A friendly, detail-oriented team player is essential.