Patient Care Coordinator | Front Desk & Scheduling

Socket.dev; Needham (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a smooth and welcoming experience. You will greet patients, check in, collect information, and support the administrative team.

The role includes managing appointments, handling copays, answering inquiries, and maintaining accurate patient records in a fast-paced environment. A competitive hourly range of $18–$21 is offered along with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Education

High school diploma or equivalent

Job description

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients, ensuring a smooth and welcoming experience. You will greet patients, check in, collect information, and support the administrative team.

The role includes managing appointments, handling copays, answering inquiries, and maintaining accurate patient records in a fast-paced environment. A competitive hourly range of $18–$21 is offered along with a comprehensive benefits package.