Patient Care & Scheduling Coordinator

Demant; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 2+

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is hiring a Patient Care Coordinator (PCC) for our retail clinics nationwide. You will be the face of our clinics, ensuring a positive patient experience and helping drive revenue by attracting new patients and coordinating patient interactions and needs.

Daily tasks include welcoming patients, handling 50-75 calls, scheduling appointments, gathering insurance information, processing payments, managing supplies, and maintaining HIPAA compliance.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1-2 years of experience in a customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills; detail oriented.

Responsibilities

• Welcome patients and provide high level of customer service.
• Handle 50-75 inbound/outbound calls per day.
• Schedule and confirm all patient appointments.
• Process patient information and insurance verification.
• Manage office supplies and payments.
• Maintain HIPAA standards and confidentiality.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Multitasking

Tech proficiency

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is hiring a Patient Care Coordinator (PCC) for our retail clinics nationwide. You will be the face of our clinics, ensuring a positive patient experience and helping drive revenue by attracting new patients and coordinating patient interactions and needs.

Daily tasks include welcoming patients, handling 50-75 calls, scheduling appointments, gathering insurance information, processing payments, managing supplies, and maintaining HIPAA compliance.