Patient Care & Scheduling Coordinator

AEG Vision; Charlotte (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

AEG Vision in Charlotte, MI, is seeking a Patient Care Coordinator to welcome patients and ensure smooth check-in/check-out. You will gather insurance information, verify demographics in the EMR, and communicate insurance details to patients.

This full-time front-desk role requires a high school diploma, basic computer skills, strong organization, and excellent written and verbal communication. You will maintain confidentiality and support patient services with accuracy and courtesy daily.

Qualifications

• High school diploma or equivalent required.
• Proficient in basic computer tasks and EMR systems.
• Excellent verbal and written communication skills.
• Ability to maintain patient and practice confidentiality.

Responsibilities

• Greet and assist patients, vendors, and guests in a friendly manner.
• Answer and respond to phone inquiries professionally and promptly.
• Gather and verify patient and insurance information.
• Enter patient demographics into the EMR accurately.
• Verify insurance information and enter into EMR.
• Explain insurance plans to patients and assist with eligibility checks.
• Prepare insurance claims and run reports for billing.
• Print and prepare forms for patient visits.
• Collect and document charges, co-pays, and payments in EMR.
• Maintain a clean and organized workspace.
• Perform additional duties as assigned by the manager.

Skills

Strong organizational skills

Strong communication

Basic computer literacy

Confidentiality

Education

High school diploma or equivalent

Tools

EMR software

Job description

AEG Vision in Charlotte, MI, is seeking a Patient Care Coordinator to welcome patients and ensure smooth check-in/check-out. You will gather insurance information, verify demographics in the EMR, and communicate insurance details to patients.

This full-time front-desk role requires a high school diploma, basic computer skills, strong organization, and excellent written and verbal communication. You will maintain confidentiality and support patient services with accuracy and courtesy daily.