Patient Care & Scheduling Coordinator

AEG Vision; Delmar (NY); On-site; USD 35,000 - 48,000; Full time

Job summary

AEG Vision in Delmar, NY seeks a Patient Care Coordinator to welcome patients and handle check-in/check-out with accuracy in EMR. You will gather insurance information, verify plans, and schedule appointments while maintaining confidentiality and superb customer service.

The role requires strong organizational and communication skills, basic computer literacy, and attention to detail to ensure seamless patient flow and accurate billing through the EMR system.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors in a friendly manner.
• Answer and respond to telephone inquiries professionally.
• Gathers patients and insurance information.
• Verifies patient demographics in EMR.
• Verifies insurance information and enters EMR.
• Communicates insurance information to patients.
• Schedules appointments and verifies eligibility.
• Prepare insurance claims and run reports.
• Print and prepare forms for patient visits.
• Collects and documents charges, co-pays, and payments in EMR.
• Maintains a clean workspace.
• Performs other duties as assigned by manager.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Basic computer literacy

Education

High School diploma or equivalent

Job description

AEG Vision in Delmar, NY seeks a Patient Care Coordinator to welcome patients and handle check-in/check-out with accuracy in EMR. You will gather insurance information, verify plans, and schedule appointments while maintaining confidentiality and superb customer service.

The role requires strong organizational and communication skills, basic computer literacy, and attention to detail to ensure seamless patient flow and accurate billing through the EMR system.