Patient Care & Scheduling Coordinator

Talentify; Bee Cave (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG seeks a Patient Care Coordinator to support front desk operations and patient flow across the care team. You will greet patients, manage appointments, verify insurance, and ensure accurate EMR entries for a high-quality experience.

The role emphasizes proactive communication, schedule optimization, and collaboration with clinicians to maintain smooth visits and high patient satisfaction.

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy and ability to learn EMR/practice management systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication; patient-focused service.
• Collaborative mindset to work across teams.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients and serve as primary contact at front desk.
• Answer calls, respond to inquiries, and manage emails.
• Schedule appointments and optimize provider calendars.
• Conduct appointment confirmations and reminders to reduce no-shows.
• Verify insurance eligibility and enter patient data in EMR.
• Explain coverage and patient financial responsibilities.
• Prepare patient charts and documentation for visits.
• Record charges, co-pays, and payments in EMR; monitor balances.
• Run reports to ensure charges are billed and up to date.
• Monitor patient flow and provider schedules; adjust as needed.
• Communicate wait times and next steps to patients.
• Coordinate with clinical and optical teams for smooth transitions.
• Support retention through recalls and follow-ups.

Skills

Communication

Organization

Teamwork

Confidentiality

Education

High school diploma or equivalent

EMR proficiency

Tools

EMR system

Job description

AEG seeks a Patient Care Coordinator to support front desk operations and patient flow across the care team. You will greet patients, manage appointments, verify insurance, and ensure accurate EMR entries for a high-quality experience.

The role emphasizes proactive communication, schedule optimization, and collaboration with clinicians to maintain smooth visits and high patient satisfaction.