Patient Care & Scheduling Coordinator

Talentify; Lima (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization while coordinating across clinical teams. You will ensure a seamless, high-quality patient experience by anticipating needs, communicating clearly, and maintaining accurate EMR records.

You will greet patients professionally, handle calls and emails, verify insurance, and support claims. The role emphasizes collaboration, confidentiality, and proactive problem-solving in a

Qualifications

• High school diploma or equivalent.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Strong communication skills (verbal and written) focused on patient-centered service.
• Strong interpersonal skills and ability to work collaboratively across teams.
• Ability to proactively identify issues and contribute to solutions in a fast-paced environment.

Responsibilities

• Greet patients, customers, and vendors; primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule patient appointments and optimize provider schedules.
• Confirm and remind appointments to reduce no-shows.
• Verify insurance eligibility and enter patient demographics into EMR.
• Explain insurance coverage and patient financial responsibility.
• Prepare patient charts and documentation before visits.
• Record charges, co-pays, and payments in EMR; assist in filing.

Skills

Organization

Communication

Interpersonal skills

Team collaboration

Problem-solving

Education

High school diploma or equivalent

Tools

EMR

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization while coordinating across clinical teams. You will ensure a seamless, high-quality patient experience by anticipating needs, communicating clearly, and maintaining accurate EMR records.

You will greet patients professionally, handle calls and emails, verify insurance, and support claims. The role emphasizes collaboration, confidentiality, and proactive problem-solving in a