Patient Care & Scheduling Coordinator

Talentify; Plano (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to oversee front desk operations, patient flow, and coordination across the care team. You will anticipate needs, communicate clearly, and manage daily schedules for a high-quality patient experience.

Greet patients, answer inquiries, schedule appointments, verify insurance, and maintain EMR records. You will help ensure efficient visits and positive patient interactions throughout the care continuum.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational and multitask abilities.
• Strong communication skills, patient-centered service.
• Strong interpersonal skills and teamwork.
• Ability to proactively identify issues in a fast-paced environment.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients and be primary contact for patient interactions.
• Answer calls, inquiries, and manage email or digital communications promptly.
• Schedule patient appointments and optimize provider calendars.
• Confirm appointments to reduce no-shows.
• Verify insurance eligibility and patient demographics in EMR.
• Communicate coverage and patient financial responsibility clearly.
• Prepare patient charts and required documentation before visits.
• Enter charges, co-pays, and payments in EMR and reconcile balances.
• Run reports to ensure all charges are billed and up to date.
• Monitor daily patient flow and adjust schedules to smooth bottlenecks.

Skills

Strong communication

Interpersonal skills

Organizational skills

Issue awareness

Confidentiality

Computer literacy

Education

High school diploma or equivalent

Job description

AEG is seeking a Patient Care Coordinator to oversee front desk operations, patient flow, and coordination across the care team. You will anticipate needs, communicate clearly, and manage daily schedules for a high-quality patient experience.

Greet patients, answer inquiries, schedule appointments, verify insurance, and maintain EMR records. You will help ensure efficient visits and positive patient interactions throughout the care continuum.