Patient Care & Scheduling Coordinator

joinaegvision; Lima (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, handle calls and emails, schedule appointments, verify insurance, collect charges, and ensure accurate EMR records to support efficient visits.

In this role you will optimize provider schedules, reduce no-shows via confirmations, and collaborate with clinical staff to improve patient experiences and retention.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn practice management systems (EMR).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication with patient-centered service.
• Ability to work collaboratively across teams.

Responsibilities

• Greet patients and serve as the primary contact for patient interactions.
• Schedule patient appointments and optimize provider schedules, including cancellations and reschedules.
• Verify insurance eligibility and patient demographics in EMR.
• Communicate wait times and next steps to patients to maintain a positive experience.
• Coordinate with clinical teams to ensure smooth patient transitions during visits.

Skills

Communication skills

Organization

Interpersonal skills

Problem solving

Team collaboration

Education

High school diploma or equivalent

Tools

EMR software

Job description

AEG is hiring a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, handle calls and emails, schedule appointments, verify insurance, collect charges, and ensure accurate EMR records to support efficient visits.

In this role you will optimize provider schedules, reduce no-shows via confirmations, and collaborate with clinical staff to improve patient experiences and retention.