Patient Care Scheduler & Medical Office Admin

U.S. Dermatology Partners; Phoenix (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

U.S. Dermatology Partners in Phoenix, AZ seeks a detail-oriented front desk/clerical associate to support patient care. This role schedules all provider appointments, verifies demographics and insurance, answers calls, and guides patients to the right locations.

Excellence in customer service and strict HIPAA adherence are essential. The position requires 1 year of medical office experience or 3–6 months with training.

Qualifications

• Detail oriented and professional in demeanor with good grammar and spelling.
• Ability to follow verbal and written instructions with accuracy.
• Interpersonal skills to support patient service and teamwork.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic to intermediate math and strong data entry skills.
• Proficiency with Microsoft Excel, Word and Outlook.
• Knowledge of state and federal regulations; HIPAA guidelines.

Responsabilités

• Schedules all patient appointments for providers in the computer system, including special procedures.
• Verifies patient demographics and insurance information in the system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions to the facility.
• Enters and retrieves data in the computer system; answers telephone calls.
• Directs patients, salespeople, and visitors to extensions and takes messages.
• Adheres to safety policies and supports high-quality customer service.
• Performs other duties as needed to support the organization.

Connaissances

Detail oriented

Professional attitude

Management skills

English communication

Interpersonal skills

Basic to intermediate math

Computer literacy

MS Excel

MS Word

MS Outlook

HIPAA knowledge

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

U.S. Dermatology Partners in Phoenix, AZ seeks a detail-oriented front desk/clerical associate to support patient care. This role schedules all provider appointments, verifies demographics and insurance, answers calls, and guides patients to the right locations.

Excellence in customer service and strict HIPAA adherence are essential. The position requires 1 year of medical office experience or 3–6 months with training.