Clinic Front Desk Specialist

U.S. Dermatology Partners; Texarkana (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

U.S. Dermatology Partners is seeking a friendly front desk clerk to support the clinic’s daily operations. You will answer phones, greet patients, schedule, collect information and route inquiries to the appropriate team.

The ideal candidate has 1+ year in retail or clinical front desk roles, is detail oriented, reliable, and proficient with Microsoft Excel, Word and Outlook. Knowledge of HIPAA guidelines is preferred to protect patient privacy.

Qualifications

• Detail oriented with professional attitude.
• Excellent grammar and spelling; able to follow written and verbal instructions.
• Strong interpersonal skills to support customer service and teamwork.
• Able to communicate effectively in English, verbally and in writing.
• Basic to intermediate computer operation and data processing.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; refers inquiries to appropriate staff.
• Operates office machines and computers to ensure patients are processed correctly.
• Dupl icates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of clinic facilities or services.
• Adheres to safety policies and procedures and supports high-quality customer service.
• Performs other duties as necessary for the organization.

Skills

Customer service

Telephone etiquette

Data entry

Microsoft Office

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a friendly front desk clerk to support the clinic’s daily operations. You will answer phones, greet patients, schedule, collect information and route inquiries to the appropriate team.

The ideal candidate has 1+ year in retail or clinical front desk roles, is detail oriented, reliable, and proficient with Microsoft Excel, Word and Outlook. Knowledge of HIPAA guidelines is preferred to protect patient privacy.