Patient Care Scheduler & Liaison

Fred Hutch

Seattle (WA)

Híbrido

USD 39.000 - 54.000

Jornada completa

hace 33 horas
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Ventajas ofrecidas por este puesto de trabajo

Medical/vision
Dental
Tuition reimbursement
Paid vacation
Paid holidays
Paid parental leave
Onsite health clinic

Descripción de la vacante

Fred Hutchinson Cancer Center in Seattle seeks a Patient Care Coordinator I to manage treatment scheduling and referrals, ensuring smooth transitions and a trusted patient relationship. You will navigate multiple systems, coordinate with providers and staff, and help collect demographics and insurance information.

The role requires a high school diploma and strong communication, with a hybrid schedule and comprehensive benefits. Experience with scheduling software is preferred.

Formación

  • High school graduate or equivalent.
  • Ability to work independently and manage multiple tasks.
  • Strong verbal and written communication skills.
  • Proficient in MS Word, email, and Windows data entry.
  • Demonstrated customer service and problem-solving abilities.
  • Capable of working in a high-pressure healthcare setting.
  • Attention to detail and ability to triage issues.
  • Active listening and relationship-building skills.

Responsabilidades

  • Schedule all patient appointments related to treatment and referrals.
  • Coordinate with departments to ensure efficient patient flow.
  • Assist with registration, insurance collection, and data entry.
  • Communicate scheduling needs to providers, therapists, and nurses.
  • Prioritize scheduling requests and manage urgent needs.
  • Identify emergencies and initiate appropriate procedures.
  • Support department functions and cross-cover as needed.
  • Assist with training of new staff and updating provider templates.
  • Triage calls from patients and referring physicians.

Conocimientos

Independent work
Communication
MS Word
Data entry
Customer service
Problem solving
Attention to detail
Active listening
Relationship building
Time management

Educación

Bachelor's degree (BA/BS)

Herramientas

Epic scheduling
Scheduling software

Descripción del empleo

Fred Hutchinson Cancer Center in Seattle seeks a Patient Care Coordinator I to manage treatment scheduling and referrals, ensuring smooth transitions and a trusted patient relationship. You will navigate multiple systems, coordinate with providers and staff, and help collect demographics and insurance information.

The role requires a high school diploma and strong communication, with a hybrid schedule and comprehensive benefits. Experience with scheduling software is preferred.

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