Patient Care Scheduler & Coordinator

Winning Assistants, Inc.; United States; Remote; USD 6,900 - 8,300; Full time

Benefits offered by this job

HIPAA Training

VPN Access

VA Training & Certification

Client Holidays

Time Off Policy

Tools & Resources

Incentives

Job summary

Winning Assistants, Inc. is seeking a Patient Coordination Specialist to schedule patient appointments, verify demographics and insurance, and coordinate with internal staff to ensure smooth scheduling.

The role includes processing deposits and ensuring authorizations are attached to records. Applicants should have at least 1 year in medical scheduling or healthcare admin, with hands-on Veradigm PM experience preferred.

Qualifications

• Excellent verbal and written English communication.
• 1+ year experience in medical appointment scheduling or healthcare admin.
• Experience with Veradigm Practice Management (PM) preferred.
• Ability to manage patient inquiries professionally and with compassion.

Responsibilities

• Schedule and coordinate patient appointments using Veradigm PM.
• Enter and verify patient demographics and insurance details.
• Process new patient deposits per guidelines.
• Coordinate with staff on scheduling changes and patient concerns.
• Verify insurance authorizations and attach to records.
• Retrieve authorization documents from Facey and Optum as needed.
• Send appointment confirmations and collect intake forms.
• Follow up on incomplete forms and scheduling questions.

Skills

Excellent English communication

Professional telephone etiquette

HIPAA compliance awareness

Customer service mindset

Tools

Veradigm PM

Facey

Optum

Job description

Winning Assistants, Inc. is seeking a Patient Coordination Specialist to schedule patient appointments, verify demographics and insurance, and coordinate with internal staff to ensure smooth scheduling.

The role includes processing deposits and ensuring authorizations are attached to records. Applicants should have at least 1 year in medical scheduling or healthcare admin, with hands-on Veradigm PM experience preferred.