Medical Appointment Scheduler

Physicians East; Greenville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Physicians East, P.A. seeks an Appointment Coordinator I to optimize patient visits through courteous interactions and accurate demographic and insurance data. You will greet patients, schedule appointments, collect co-pays, and coordinate with the care team to ensure smooth check-in/out processes.

The role requires a High School diploma and 1+ year of secretarial or call center experience, preferably in healthcare, with strong computer skills and a collaborative mindset.

Qualifications

• High School diploma required.
• One or more years of secretarial and/or call center experience, preferably in a healthcare.
• Must have strong computer experience.
• Must have a strong sense of team commitment, which includes meeting deadlines, punctuality and excellent follow-through and feedback.
• Must display a high level of confidentiality, integrity and initiative.
• Ability to form positive and collaborative relationships with peers and physicians at all levels within the company.
• Must possess exceptional interpersonal communication skills and have the ability to create a favorable impression for the organization to all staff, patients and the public.

Responsibilities

• Greeting, assisting patients and securing accurate and up-to-date patient information.
• Collecting patient balances and co-payments at the time of service.
• Ensuring prompt service at check-in/out and promoting a positive workplace with other departments.

Skills

Secretarial experience

Call center experience

Computer skills

Team player

Education

High School Diploma

Associates Degree preferred

Tools

NextGen

Centricity

Job description

Physicians East, P.A. seeks an Appointment Coordinator I to optimize patient visits through courteous interactions and accurate demographic and insurance data. You will greet patients, schedule appointments, collect co-pays, and coordinate with the care team to ensure smooth check-in/out processes.

The role requires a High School diploma and 1+ year of secretarial or call center experience, preferably in healthcare, with strong computer skills and a collaborative mindset.