Patient Care Scheduler & Communications Specialist

Emanate Health; Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health is seeking a scheduling coordinator to manage clinic appointments and support patient care coordination. The role emphasizes accurate message relay, documentation, and clear communication with patients, families, and clinicians.

Spanish language ability is preferred, and a high level of customer service and computer skills are required to maintain efficient clinic operations.

Qualifications

• Experience in customer service handling patients, families and staff.
• Ability to transcribe and relay messages accurately and promptly.
• Knowledge of grammar, punctuation and style; basic computer skills required.

Responsibilities

• Provide scheduling appointments at the appropriate clinics.
• Provide documentation support and communications enhancements to coordinate patient care.

Skills

Customer service

Multi-line phone system

Communication

Message transcription

Medical terminology

Education

High School Diploma

Tools

Computer skills

Job description

Emanate Health is seeking a scheduling coordinator to manage clinic appointments and support patient care coordination. The role emphasizes accurate message relay, documentation, and clear communication with patients, families, and clinicians.

Spanish language ability is preferred, and a high level of customer service and computer skills are required to maintain efficient clinic operations.