Bilingual Patient Scheduler & Care Coordinator

Emanate Health; West Covina (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Emanate Health in West Covina, California, is seeking a Scheduling Clerk to provide timely appointment scheduling at clinics and support documentation and communication workflows for care coordination. You will manage messages, coordinate with teams, and help ensure accurate patient information is conveyed.

The role requires strong customer service, attention to detail, and basic computer skills. Bilingual Spanish is preferred to assist diverse patient needs within a busy clinic environment.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum of one year experience with a multi-line telephone system.
• Excellent customer service and communication skills.
• Knowledge of grammar, punctuation and style; accurate message transcription.

Responsibilities

• Schedule appointments at appropriate clinics.
• Provide documentation support and communications enhancements.
• Coordinate patient care with staff and physicians.

Skills

Customer service

Communication

Spanish language

Phone etiquette

Education

High School Diploma or equivalent

Tools

Multi-line telephone system

Job description

Emanate Health in West Covina, California, is seeking a Scheduling Clerk to provide timely appointment scheduling at clinics and support documentation and communication workflows for care coordination. You will manage messages, coordinate with teams, and help ensure accurate patient information is conveyed.

The role requires strong customer service, attention to detail, and basic computer skills. Bilingual Spanish is preferred to assist diverse patient needs within a busy clinic environment.